Privacy Policy

Who we are

Morüg Luxembourg S.a.r.l.-S.
58 rte d`Arlon, Mamer, L-8210
hello@morug.lu
+352 691 370 794
CRN: B297123

We are a small business based in Luxembourg, providing manufacturing and sales of handmade accessories and clothing.

What Data We Collect

We may collect and process the following types of personal data:

Name and surname
Email address
Phone number
Postal address
Payment information (if applicable)
IP address and browser data (for website analytics)
Any other data you voluntarily provide to us (e.g., through contact forms, orders, or email)

How We Collect Your Data

We collect your personal data when you:

Visit our website
Fill out a form
Place an order or make a booking
Subscribe to a newsletter
Contact us directly (via email, phone, or social media)

How We Use Your Data

We use your personal data to:Process your orders or bookings
Communicate with you regarding your inquiries
Send marketing and promotional emails (only if you opt in)
Improve our services and website
Comply with legal obligations

Legal Basis for Processing

We only process your personal data when we have a lawful basis to do so, such as:

Your consent
Contractual necessity (e.g., fulfilling your orders)
Legal obligation
Legitimate interest (e.g., business analytics)

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

Sharing Your Data

We do not sell or rent your personal data. We may share it with trusted third parties such as:

Service providers (e.g., payment processors, website hosting)
Legal or regulatory authorities if required

All such third parties are contractually obligated to protect your data.

Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Object to or restrict processing
Withdraw consent at any time
File a complaint with Luxembourg’s CNPD (Commission Nationale pour la Protection des Données)

To exercise your rights, contact us at hello@morug.lu

Cookies

Our website may use cookies to enhance your browsing experience. You will be informed and asked for consent when applicable.

Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or loss.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

📧 hello@morug.lu